Who we are

About us

How can we help you?
Why choose us?

Comprehensive, High-Quality Vehicle Repair Services with Advanced Technology and Exceptional Customer Care

We specialize in comprehensive smash repairs for all vehicle makes and models. Our expertise spans a wide range of brands, including Porsche, Tesla, Maserati, Infiniti, Jaguar, Lexus, Range Rover, BMW, Mercedes-Benz, Audi, Ford, Holden, Toyota, Mazda, Honda, Subaru, Mitsubishi, Kia, Citroen, Jeep, Renault, Nissan, Saab, Volvo, VW, and Peugeot. Our goal is to provide a customer service experience that consistently surpasses your expectations, delivering exceptional quality and reliable results every time.

 

Why choose us? We offer a seamless experience with free insurance claim assistance, exclusive discounts on excess, and a lifetime warranty on our repairs. We guarantee the use of genuine body parts and employ the latest equipment and technology to ensure top-notch results every time.

 

Our facility is outfitted with cutting-edge technology to ensure precision and efficiency in every repair. We utilize an Auto-Quote Computer Management System for quick, accurate estimates, complete with comprehensive parts pricing, photo documentation, and direct insurance links. Our high-tech resources include water-based paint systems, dedicated preparation bays, advanced spray booths, and state-of-the-art bake ovens. Additionally, we employ an Infra-Red Drying System and the latest welding equipment for MIG, spot, aluminum, and brass work. As a PPG Partner Repairer, we are committed to delivering industry-leading quality on every job.

Frequently Asked Questions

FAQs

How can we help you?

General

What types of vehicles do you repair?
We repair all vehicle makes and models, including sedans, SUVs, luxury cars, commercial vans, minibuses, and utility vehicles.
What is Like-for-Like Replacement?

Like-for-Like Replacement means we provide you with a replacement vehicle similar in type and size to your own while it’s being repaired, ensuring minimal disruption to your routine.

Do you assist with insurance claims?

Yes, we provide full support throughout the insurance claim process, working with major insurers and handling the paperwork for you.

Which insurance companies do you work with?

We work with most major insurance providers, including RACV, Allianz, Budget Direct, CommInsure, Toyota Insurance, Youi, GIO, CGU, QBE, and many more.

Can I get a replacement vehicle while my car is being repaired?

Yes, we offer replacement vehicles, including prestige and commercial vehicles, to all customers while their car is being repaired.

What is Paintless Dent Removal?

Paintless Dent Removal is a method that removes dents and creases from your vehicle’s body without affecting the paintwork, preserving its original finish.

Do you offer a warranty on your repairs?

Yes, we offer a lifetime warranty on all repairs, ensuring that our work meets the highest standards of quality and durability.

What kinds of parts do you use in repairs?

We use only genuine manufacturer-approved parts, ensuring your vehicle maintains its integrity and any manufacturer warranty remains intact.

Do you provide services for commercial vehicles?

Yes, we repair commercial vans, minibuses, and utility vehicles, and offer replacement vehicles for businesses to minimize downtime.

Can you help with accident repairs?

Yes, we handle all aspects of accident repairs, from minor damage to full restoration, ensuring your car is returned to its pre-accident condition.

What is included in your Prestige Services?

Our Prestige Services offer expert care for all vehicles, with dedicated support, genuine parts, and advanced techniques to ensure high-quality repairs.

How long does the repair process take?
The length of the repair process depends on the extent of the damage, but we aim for a quick turnaround while maintaining high-quality standards.
Do you handle major structural damage repairs?

Yes, with over 30 years of experience, we are equipped to repair everything from minor bumps to major structural damage, bringing your vehicle back to its original condition.

Can you help with towing after an accident?

Yes, we can arrange tow trucks to pick up your vehicle from anywhere in Victoria, subject to availability and restrictions.

How do you ensure a color match in repairs?

We use high-tech body color matching systems to ensure that the new paint blends seamlessly with your vehicle’s original finish.

What steps do you take to ensure my car is in top condition after repairs?

In addition to repairs, we wash and vacuum every vehicle, returning it to like-new condition before you collect it.

How do I get started with repairs?

Simply contact us or visit our workshop. We’ll guide you through the entire process, from insurance claims to providing a replacement vehicle and completing your repairs.

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